Privacy Policy

Brakenetic.com is committed to protecting your privacy.

We created this Privacy Policy in order to demonstrate that commitment and to ensure the confidence of visitors to our website.

Types of information collected.

Personal Information: We collect information from you when you (i) place an order, (ii) register as a customer, (iii) sign up for our email newsletter, (iv) provide feedback from an online survey, (v) participate in a rebate program, contest, or other promotional offer or (vi) request a special service or files from technical support or customer service. You may, however, visit our site anonymously if you do not place an order.

Newsletter unsubscribe.

If you receive an unwanted newsletter or other mailing from us, you can “unsubscribe” to these mailings at any time.

Use of Personal Information Collected.

The Personal Information you enter on this site is used to: (i) respond or contact you when necessary; (ii) to provide our visitors with a better internet experience; (iii) to allow us to quickly process your transactions; and (iv) to administer a promotion, survey or other site feature.

From time to time, we aggregate Personal Information entered into our Site in order to identify our demographic audience (collective characteristics behavior) and to measure overall interest in specific areas of the Site. By aggregating the Personal Information into a form whereby we can no longer personally identify you, we are allowed to analyze how and where to best use our resources without impinging on your privacy.

Brakenetic.com does not share such aggregated data with third parties but we may use this information for promotional purposes. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private unless such disclosure is necessary to: (i) comply with the law, a court order or legal process; (ii) protect our rights or property; or (iii) enforce our Terms of Use.

Disclosure of Personal Information to Outside Parties.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below. The term “outside parties” does not include Brakenetic.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Security of Personal and Credit Card Information.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology.

Credit card charges are processed by one of the world’s largest gateway services – Authorize.net. We also accept payments via PayPal and are also guaranteed secure. For security information regarding PayPal transactions, please consult the PayPal.com website.

Brakenetic.com On-line Store.

The Brakenetic.com On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering, viewing your purchase history, tracking orders, setting up and maintaining wish lists, etc.

To protect your privacy, we have designed this website to include certain steps to verify your identity before granting you access or enabling you to make corrections to an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through our web site, the order form will ask you to provide a daytime telephone number. This telephone number is only used to quickly resolve questions related to an order, such as to clarify customer email addresses that are inactive or entered incorrectly.

Third Party Links.

Brakenetic.com does provide links to other websites that may be of interest to our visitors. Please note that other websites have separate privacy and data collection practices. Once you leave Brakenetic.com, Brakenetic.com cannot control, and has no responsibility for the privacy policies or data collection activities of another web site.

Use of “Cookies”.

At times, we’ll use a feature on your web browser to send your computer a “cookie”. We only use these “cookies” to give you better, more personalized service while on our web site. We do not use cookies to retrieve any personal information from your computer.

However, some functions of the website will not function if your browser is setup to refuse “cookies”.

Children’s Privacy Protection.

Brakenetic.com is committed to protecting the privacy of children under the age of 13. The vast majority of the material on our web site is not intended nor targeted to children under the age of 13. We don’t knowingly collect data from children and if we learn that we have received personal data from a child, the information will be promptly removed from our database.

Right to Change this Privacy Policy.

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy simply by posting such change, update or modification on the Site. Any such change will be effective immediately upon posting on the Site. If we decide to change our Privacy Policy we will post those changes on this page.

Questions and Feedback.

If you have any questions about our privacy policy and/or the practices of our web site, you can email us or write to:

Brakenetic.com | 1365 Gladys Ave. Long Beach, CA 90804

Your Consent.

By using our site, you consent to our privacy policy.